Petugas itu menanyakan apakah hari itu saya lakukan transaksi perbankan dengan memakai kartu ATM
Bank Mandiri di Le Aretu, Italia? Tentu saja saya jawab tidak.
Hari itu saya tidak melakukan transaksi perbankan apapun. Terlebih melakukan transaksi perbankan di
italia.
Petugas itu menyampaikan hari itu ada transaksi dengan memakai kartu ATM Bank Mandiri saya sebesar
Rp4. 802. 294. Apabila saya tidak melakukan transaksi, ada peluang kartu ATM saya disalahgunakan oleh
orang yg tidak bertanggung jawab.
Petugas itu menyarankan supaya saya menelepon layanan pelanggan di nomer 14000 untuk memblokir
kartu saya.
Tidak banyak yang saya tanyakan kepada petugas itu. Saya cuma menanyakan, bila kartu ATM saya
disalahgunakan, apakah duit saya bisa kembali? Petugas itu menjawab itu tergantung dari kebijakan
Bank Mandiri serta baru bisa diproses sesudah saya melakukan pelaporan
Saya dianjurkan mendatangi Kantor Layanan Bank Mandiri secepatnya, selain untuk melaporkan juga
untuk melakukan penggantian kartu.
Pada kesempatan itu, petugas Bank Mandiri itu juga sempat mengatakan sebagian data saya. Tetapi yang
sedikit aneh, mengapa alamat rumah yang disebutkan oleh petugas itu yaitu alamat rumah saya yang
lama – alamat yang di Bogor, Jawa Barat, padahal saat buka rekening dengan nomer 10900130309xx
pada th. 2012 lalu, saya telah menggunakan alamat saya yang di Batam, Kepulauan Riau.
Bank Mandiri juga menggunakan SMS banking dengan nomor saya yang lama, yang telah bertahun lalu
tidak saya pakai. Sehingga, waktu ada penarikan uang dari rekening saya, tidak ada pemberitahuan sama
sekali.
Awal 2011 saya memanglah pernah membuka rekening Mandiri dengan menggunakan alamat yang di
Bogor. Tetapi sejak pertengahan 2011 saya tak akan menggunakan rekening itu. Saya kembali buka
rekening Bank Mandiri pada 2012 dengan menggunakan KTP Batam dengan nomor ponsel yang juga
Beberapa menit sesudah mendapatkan telepon itu, saya serta suami langsung menuju ATM dekat tempat
tinggal. Waktu dicek nyatanya ATM saya telah terblokir serta tak dapat digunakan. Akhirnya tadi pagi,
Senin 1 Agustus 2016 saya mendatangi Bank Mandiri Batam
berbeda.
Surat Pengaduan/Dok Pribadi
Centre, Batam. Setelah dikerjakan pengecekan oleh Customer Service yang bernama Erni Jusnita benarbenar
benar ada transaksi sebesar Rp4. 802. 294 dari kartu ATM saya pada Sabtu (30/7).
Saat saya bertanya apakah duit saya bisa kembali, petugas customer service itu menyampaikan besar
kemungkinan tak kembali. Hal tersebut tentu saja bikin saya geram. Bagaimana saya tidak marah, kartu
ATM serta buku tabungan ada di tangan saya, namun mengapa tiba-tiba ada yang dapat menggunakan
kartu ATM saya. Lain perihal, apabila kartu ATM saya tercecer atau ketinggalan di mesin ATM. Bila begitu
beberapa jelas kelalaian saya. Apabila kejadiannya seperti itu, wajar apabila bank tak bertanggung jawab
untuk ganti duit saya. Namun bila kejadiannya seperti yang saya alami, harusnya duit saya ditukar karena
itu merupakan kelalaian bank.
Waktu melihat saya mulai marah, customer service itu buru-buru memberikan sederet nomor telepon
yang bisa saya hubungi untuk menindaklanjuti peristiwa itu. Ia memberikan nomer telepon Layanan
Pelanggan 14000, lalu memberi nomer telephone koordinator kartu 0778-458745, serta no customer
service yang langsung terhubung ke dirinya 0778-462264.
Waktu saya tanyakan berapakah hari saya dapat menerima update kabar, customer service itu
mengatakan sekitar 75 hari. Waktu saya protes sangat lama, ia lalu mengatakan dapat mendapat berita
dalam waktu 11 hari. Lalu ia mengatakan, saya dapat buka situs bank mandiri serta melayangkan
keluhan di situs itu agar lebih cepat ditanggapi.
Hal tersebut karena, kasus yang menimpa saya akan ditindak lanjuti oleh sisi pusat. Helllowwwww…..
selalu apa manfaatnya customer service di daerah kalo nasabah tetap mesti melakukan complaint di web
juga?
Oleh karena itu, dari pada saya melayangkan keluhan yang sama di Website Bank Mandiri, tambah baik
saya bikin tulisan terbuka seperti ini. Semoga pemegang kebijakan Bank Mandiri membaca serta keluhan
saya disikapi. Saya tak bermaksud apa-apa dengan menulis seperti ini, saya cuma ingin uang saya
kembali.
Terlebih itu bukanlah kelalaian saya, namun kelalaian Bank. Apalagi Customer Service Bank Mandiri yang
bernama Erni Juicenita juga mengatakan kalau mesin ATM di Sukajadi memang kerap disalahgunakan.
Sebelum saya, pernah ada tiga kejadian sama. Namun yang saya tak habis pikir, apabila memang rawan
peristiwa seperti itu, kenapa tidak ada warning untuk pengguna mesin ATM Bank Mandiri? Atau mungkin
dilakukan tindakan preventif lain oleh bank hingga nasabah tak dirugikan.
Banyak masyarakat yang menaruh duit di bank agar aman serta terhindar dari kehilangan yg tidak
diinginkan, tetapi apabila bank tak akan dapat diakui untuk menitipkan duit, kemana lagi kami mesti
menyimpan uang? (sumber, kompasiana. com)
http://www.tribunokutimur.com/2016/08/gegerbank-mandiri-tolong-kembalikan.html
SUMBER http :// www. kompasiana. com/cucum-suminar/bank-mandiri-tolong-kembalikan-uangsaya_579edf8eb07a6198248518f1
http://www.medianusantara.net/2016/08/gegerbank-mandiri-tolong-kembalikan.html
10 Easy Steps to Succeed in Your Online Classes
Congratulations Youve made up our minds to pursue your upper schooling, and doing so online is how to pass if you have an interest in a versatile, studentcentered educating manner. Studying online permits you to pursue different pursuits and attend to different responsibilities whilst nonetheless operating your method towards some extent. However, it will now and again imply that its clean to get distracted. Here are 10 clean steps to verify luck on your online categories.
- Connect together with your instructors once conceivable. Even in case you are doing smartly within the category, its extraordinarily vital to increase a rapport together with your trainer. When you do that early on, you temporarily understand what the priorities are within the route, what expectancies the professor has of you and youre going to be motivated to prevail, surer of whats forward and higher ready to do smartly with the impending subject material.
Valuable questions to invite your trainer come with the next
How versatile are you with time limits How versatile are you with grownup freshmen What applied sciences do you employ within the route How to be had are you through e mail and different sorts of verbal exchange How do you put up an internet neighborhood and what are the expectancies for participation in it In addition, since instructors are to be had to lend a hand all over the classes, its all the time just right to have had private touch with the trainer early on. This method, when you wish to have lend a hand, its more straightforward to achieve out and get the help you wish to have.
- Confirm the technical necessities of the route. Online categories can also be very advisable for college kids with busy schedules, however provided that they are able to simply get right of entry to the fabrics. It is vital to obviously perceive what the technical necessities are. So, ahead of the route begins or as quickly thereafter as conceivable, youll want to test that your pc will paintings with the entire online equipment, and that you understand how to navigate them. This will be sure that you dont must spend time all the way through the route attempting to determine the generation.
three. Create a time table and stick with it. Quality online instructors create classes which might be clean to navigate and feature transparent expectancies. Having that roughly easytodealwith framework in position will make learning and succeeding that a lot more straightforward. However, although the framework and necessities of your category arent as transparent, youll create a time table and construction, which is able to very much fortify your probabilities of luck within the route. Using equipment equivalent to Google Calendar is a good way to start out. Knowing how your weeks and months glance and scheduling blocks of analysis time for each and every activity or module will will let you stick with a time table.
four. Ask questionsall the time. When you dont perceive, ask questions. When you do perceive, ask additional questions. Instructors recognize scholars who take part, and if theres a participation or dialogue part a part of the grade, then asking high quality questions is helping guarantee your grade on this space. Even if there isnt a participation part, its all the time helpful to invite inquiries to remember to perceive the fabric and are transparent on what is needed of you.
five. Be arrangedand keep arranged. Students whore taking conventional, campusbased classes most often have a constant time table to observe each and every week, through which study room instruction is adopted through assignments out of doors the category. However, for online classes, scholars will have to search out their very own techniques to stick on most sensible in their paintings. It is crucial that you just be arranged from the start of the semester with the intention to achieve success in an internet route. For instance mark task due dates on your calendar, discover a submitting machine for each online subject material and bodily subject material that is helping you stay monitor of the whole lot simply, and shed light on find out about schedules that duvet sections of the route one by one so youve got an arranged tactic to protecting the semesters subject material as you pass alongside.
- Have a blank, quiet, and constant workspace. One factor online and inclass classes have in not unusual is that scholars all the time want a spot to review or whole assignments this is blank, quiet, and constant. You can select the place that is for youwhether or not its at a espresso store, a college library, a devoted place of business, or at house. Wherever you select to review and whole assignments, you must make it a constant location that doesnt have out of doors distractions. It is basically key that where is quiet and lets you focal point in your paintings with out distractions.
- Do no longer procrastinate. Successful distance freshmen hardly procrastinate. They dont do away with assignments or wait till the final second to write down their papers. Successful online scholars experience freedoms that come with operating at their very own tempo and the facility to finish their paintings in as a lot time because it takes them. On the opposite hand, they know that finishing their assignments is best performed early and on time cramming merely doesnt paintings, and it doesnt will let you retain knowledge longterm. Get began early on getting a success.
eight. Work in your studying comprehension. Successful distance freshmen generally tend to have just right studying comprehension abilities. Most conventional, campusbased scholars concentrate to lectures and take notes, and a few online classes additionally require this. However, the vast majority of distance freshmen are anticipated to grasp subject material thru a large amount of studying. Although far finding out classes be offering video recordings and audio clips, maximum systems require scholars to hide and grasp a considerable amount of written knowledge. If it is a problem for you, it could be very useful to first sign up in a studying comprehension route there are lots of assets online that will help you do that. This ability by myself could make a huge distinction on your luck.
nine. Establish and admire routines that be just right for you. If, for instance, youre employed best within the morning or in brief bursts, then set find out about routines that can help you find out about within the prelunch hours when your mind is contemporary. If, then again, you do best through learning at evening or at the weekends when youll devote nightowl hours or longer blocks in your learning, then make it some degree to take action. Consider how and whilst you paintings best, and enforce a find out about plan that respects the routines that be just right for you.
- Connect together with your friends. Establishing sturdy connections with friends and professors is a very powerful facet of tutorial luck, in addition to skilled development. One of essentially the most rewarding reports in schooling is finding out thru collaboration. Forming significant relationships together with your friends and professors can can help you be told extra, keep motivated, and feature an outlet to specific your personal working out of subject material. So, keep attached thru message forums, chat rooms, e mail, and different digital assets. And take note lots of the other people you meet in faculty shall be conceivable process assets down the road so determine connections and keep in contact
Florida National University gives a wealth of tutorial and professional online classes. Check out the entire choicesyour long run is ready
